St. Louis, MO – Beckwood Press, an industry leader in custom hydraulic and servo-electric press manufacturing, has achieved unprecedented growth over the past five years, fueled by cutting-edge technology and steadfast customer loyalty. To sustain its reputation for impeccable customer support, Beckwood is making significant investments to develop its service and support capabilities into a world-class operation.
Central to this transformation is the recent addition of Richard Arthur, who joins Beckwood as Director of Service Operations. With over 20 years of experience in Commercial Operations, Richard brings a proven track record of excellence, having most recently led a global service operation for a commercial kitchen equipment manufacturer.
“Richard’s leadership and expertise align perfectly with Beckwood’s strategic growth plan to deliver excellence at every stage of the customer journey.”
– Josh Dixon, President at Beckwood
Richard’s leadership will drive the development of Beckwood’s newly dedicated Service Operations Group, an agile department committed to providing unrivaled service at every stage of the customer journey. From first-time press buyers to those looking to expand their fleet, Beckwood customers will benefit from faster response times, centralized communication, and top-tier machine service, all proudly Backed by Beckwood.
“I am thrilled to be a part of the Beckwood team and look forward to aiding in the development and build-out of the Service Operations Group,” said Richard Arthur.
This expanded focus on aftermarket services includes the launch of several new offerings designed to meet the evolving needs of Beckwood’s growing customer base:
- Annual Press Maintenance Contracts: Proactive maintenance plans to ensure peak performance and minimize downtime.
- Turnkey Press Installations: Comprehensive support for seamless press deployment.
- Press Relocations: Expertise to safely and efficiently move presses to new locations.
- Press Rebuilds: Restoring presses to like-new condition for extended lifecycle value.
- Press Retrofits: Upgrading existing equipment with advanced capabilities and technology.
“Our loyal customers drive our growth at Beckwood, and the demand for expanded service offerings reflects the trust that they place in us.”
– Josh Dixon, President at Beckwood
Orchestrating the timely delivery and flawless execution of these key service offerings is Drew Bartley, who joins the Beckwood team as Service Operations Manager. His expertise in satisfying urgent customer needs with dependable solutions at the ground level will be instrumental to ensuring a seamless experience for all Service Operations customers.
“My focus is on driving operational excellence and ensuring that every customer receives timely, expert support when and where they need it. At the heart of Beckwood’s service transformation is a deep commitment to our customers. We’re not just maintaining machines—we’re building relationships, earning trust, and ensuring that every interaction reinforces the value of choosing Beckwood.”
– Drew Bartley, Service Operations Manager at Beckwood
More details on these services will be announced in the coming months as Beckwood continues to set the standard for excellence in press support and service.
About Beckwood Press Company
Beckwood Press Company is a leading manufacturer of custom hydraulic presses and automation equipment located in St. Louis, MO – USA. Their industrial solutions support nearly every industry and application including aerospace forming, compression molding, Hot Forming / SPF, sheet hydroforming, deep draw forming, stretch forming, and stamping. Stay up to date with the latest news from Beckwood at beckwoodpress.com/news.
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Clayton Bowers
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